Shipping Policy

At TAMSA, we believe clean living should arrive with care. Our shipping practices are designed to be fast, transparent, and eco-conscious—just like our products.

📦 Order Processing

• Orders are processed within 24–48 hours (excluding Sundays and public holidays).
• You’ll receive a confirmation email once your order is placed, followed by a tracking link when it ships.
  
  

🚀 Shipping Timeline

Region                                  Estimated Delivery Time                               Courier Partners

Metro Cities                        2–4 business days                                            Delhivery, Bluedart

Tier 2 & 3 Cities                 4–7 business days                                            Ekart, XpressBees

Remote Areas                    7–10 business days                                        India Post, others

Note: Delivery times may vary during peak seasons or due to unforeseen delays.

Sustainable Packaging

• All TAMSA orders are shipped in recyclable, minimal-waste packaging.
• We avoid plastic fillers and use biodegradable cushioning wherever possible.
  
  

Shipping Charges

• Free shipping on orders above ₹1999.
• For orders below ₹1999, a flat shipping fee of ₹75 applies.
  
  

Order Tracking

• Once dispatched, you’ll receive a tracking link via email or SMS.
• You can also track your order anytime through your TAMSA account dashboard.
  
  

Failed Deliveries & Reattempts

• If delivery fails due to incorrect address or unavailability, our courier will attempt 2 more times.
• After 3 failed attempts, the order will be returned to us. You’ll be notified and refunded (excluding shipping charges).

📞 Need Help?

Our support team is here to help with any shipping queries:

• Email: support@tamsa.in
• WhatsApp: +91-9452500351
• Hours: Mon–Sat, 10 AM to 6 PM