1. Introduction

Welcome to TAMSA CONSUMER (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you:

• Visit our website www.tamsaindia.com
• Purchase our products
• Interact with us on social media or customer support

By using our services, you consent to the practices described in this policy.

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2. Information We Collect

A. Personal Information

We may collect:

• Contact details (name, email, phone, shipping address)
• Payment information (processed securely via Razorpay; we do not store card details)
• Account credentials (if you create a profile)
• Communication preferences

B. Non-Personal Information

• Browser type, IP address, device details
• Cookies and usage data (see Section 5)
• Purchase history (for improving recommendations)

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3. How We Use Your Information

Your data helps us:
Process orders and deliver products
Provide customer support (e.g., WhatsApp, email)
Improve our website and product offerings
Send promotional emails (only with your consent; opt-out anytime)
Comply with legal obligations (e.g., GST invoices)

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4. Data Sharing & Disclosure

We do not sell your personal information. Limited sharing occurs with:

• Service Providers: Shipping partners (Delhivery, etc.), payment gateways (Razorpay)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In case of mergers/acquisitions

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5. Cookies & Tracking Technologies

We use cookies to:

• Remember your cart items
• Analyze website traffic (Google Analytics)
• Personalize your experience
  You can disable cookies via browser settings, but some site features may not function fully.

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6. Data Security

We implement:

• SSL encryption for transactions
• Secure servers with restricted access
• Regular security audits

Note: No internet transmission is 100% secure. We encourage strong account passwords.

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7. Your Rights

You may:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Withdraw consent (email support@tamsaindia.com)
• Request data portability

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8. Third-Party Links

Our website may link to external sites (e.g., Instagram). We are not responsible for their privacy practices.

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9. Children’s Privacy

We do not knowingly collect data from children under 13. Parents/guardians may contact us to remove such information.

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10. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date.

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11. Contact Us

For privacy-related questions or requests:
Email: support@tamsaindia.com
Phone: +91-9452500351
Address: Goshaipur Kaptanganj-Ahiraula Road,Azamgarh, Uttar Pradesh, India 276141