At TAMSA CONSUMER, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.

✅ Eligibility for Returns

We accept returns or exchanges under the following conditions:

Product Type	Returnable?	Time Window	Conditions
Cleaning Products	✅ Yes	Within 7 days	Unused, in original packaging
Other Products	✅ Yes	Within 7 days	Unused, in original packaging

🔄 When We Offer a Replacement or Refund

You are eligible for a free replacement or full refund if:

·         The product arrives damaged, leaking, or defective

·         You received the wrong item

All product return requests will be accepted within 7 days of placing the order

If approved, the replaced or exchanged product will be delivered within 10 days

 

Time Limit to Report Issue:
📩 Please contact us within 48 hours of delivery, with clear photos of the issue.

💵 Refund Process

Once your return is approved:

·         Refund will be credited within 5–7 working days

·         You will receive it via the original payment method or bank transfer

For COD orders, we’ll request your UPI/bank details.

📦 How to Return a Product

1.      Email us at support@tamsaindia.com or WhatsApp us @+91-9452500351

2.      Include your order ID, photos, and reason

3.      Our support team will guide you through return pickup or courier

🚚 Return Shipping

·         If the error is on our side (wrong/damaged item), return shipping is free

·         For other reasons, customer may need to bear shipping charges

❌ Non-Returnable Items

·         Opened or used cleaning products

·         Products returned after 7 days of delivery

📩 Need Help?We’re just a message away:
📧 Email: support@tamsaindia.com
📱 WhatsApp Support: Available on our website